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Holding Hands

RiseCare

Responding with care, every time

Gain peace of mind with RiseCare’s dedicated falls response team by your side 24/7. Choose a subscription that suits your needs.

What We Do

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24/7 Falls Teams

Our dedicated falls response teams are here to provide fast, compassionate support whenever it’s needed. Trained Emergency Care Assistants respond directly to calls, offering immediate help at home to safely assist those who have experienced a fall.

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Dedicated Careline & Keysafe Services

RiseCare, in partnership with Careline365, provides a comprehensive careline pendant solution that ensures 24/7 access to support. With just one press of the pendant, our falls response team is rapidly mobilised to provide the help you need, whenever you need it. For added peace of mind, we also offer a keysafe service, making it simple and secure for our responders to access your property in an emergency.

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Clinical Hub 

Our Clinical Hub operates 24/7 and is staffed by experienced Specialist Paramedics who provide expert guidance and oversight for every response. They play a key role in ensuring safe discharge at the scene, as well as arranging onward referrals to community or healthcare services when needed. The Hub’s clinical governance is supported by doctors with specialist expertise in Emergency and Urgent Care, ensuring the highest standards of safety, quality, and patient-centred decision making.

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The Future

RiseCare is just the beginning. Our vision is to create a world-class health ecosystem that goes far beyond falls response, delivering seamless, high-quality care that connects emergency, urgent, and primary services for our clients and patients. As we grow, we will continue to develop new services that support safety, independence, and wellbeing at every stage, ensuring truly joined-up care for those who need us most.

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Providing Safe Patient Care, adhering to regulatory standards...

Western Medical Services places high quality, safe, patient centred care at the core of its operations. Registered with the Care Quality Commission (CQC) you can be reassured you are in safe hands.

 

Whilst our ISO9001 accreditation assures our quality management processes exceed expectations and meets regulatory requirements

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